Refund Policy
At KickSaaS Legal, we strive to ensure that our customers are satisfied with the products they purchase from our store. Our refund policy for digital products, including contract templates, is designed to provide assurance while recognizing the nature of digital goods.
Digital Products Refund Policy
All Sales Are Final: Due to the digital nature of our products, all sales are considered final at the time of purchase. We do not offer refunds as digital products are delivered instantly, and there is no way to physically return the product.
Exchange Policy
14-Day Exchange: We understand that finding the right contract template for your needs is crucial. If you find that the template purchased does not suit your needs, we are happy to offer an exchange within 14 days of your purchase. You can exchange your original purchase for another contract template of equal or lesser value that better suits your requirements.
How to Initiate an Exchange
- Contact Us: To request an exchange, please contact our customer support team at clientsuccess@kicksaaslegal.com within 14 days of your purchase. Please include your order number and the reason for the exchange in your communication.
- Select a New Template: Once your initial request is reviewed, we will guide you through the process of selecting a new template.
- Delivery of New Template: Upon selection, the new template will be delivered to you digitally without any additional charges.
Exceptions
Please note that no exchanges will be granted if the request is made more than 14 days after the initial purchase.
Contact Us
For further questions or clarifications regarding our refund policy, please feel free to reach out to us at clientsuccess@kicksaaslegal.com. We are here to assist you and ensure your satisfaction with our services.